Refund & Payment Policy
At Sand electric, we strive to provide high – quality electrical services with clear, communication and professional workmanship.
Estimates
All estimates and proposals are based on the scope of work discussed at the time of quoting. Changes to project scope, site conditions, material pricing, or customer – requested modifications may require updated pricing or approved change orders.
Deposit & Payments
Deposits may be required prior to scheduling, permitting, material ordering, or project mobilization. Deposits are applied toward the total project balance.
Invoices are due, according to the term stated in the proposal, contract, or invoice.
Materials & Special Orders
Special – order materials, custom equipment, permit, fees, and non-returnable items may be non-refundable once ordered or purchased on behalf of the customer
Cancellations
Project cancellations after scheduling or material procurement may be subject to charges for labor performed, administrative cost, mobilization, restocking fees, permits, or materials already purchased.
Refunds
Refund request are reviewed on a case-by-case basis. Refunds will not be issued for completed labor, installed materials, approved, change, orders, permit fees, or services already rendered.
Warranty Requests
If you experience an issue related to completed work, please contact us promptly so we can review the matter and determine appropriate corrective action under any applicable workmanship warranty.
Contact
For billing or service questions, please contact:
Sand Electric
office@sand-electric.com
(661) 300-2111